Should I Service My Car At The Dealership?

Should I Service My Car At The Dealership

Amongst the most popular myths in the automotive industry is that your warranty will be void, if you don’t take your car to the dealership. This is NOT true. According to the law, as long as a licensed repairer services your car as per your car’s logbook, your warranty will not be impacted whatsoever.

Now that we’ve established the truth behind the myth, instead of asking if you need to service your car at the same dealership you bought it, you must ask yourself whether you actually want to service your car at the same dealership. The Car Factory has multiple outlets across Miami and Hollywood and will help you get the best price on all services and repairs. Our certified experts are available to help, simply book a consultation with us at carfactory.com or call us at (786) 406-6234.

Read on to understand the pros, cons and myths of dealership servicing and repairs.

Pros

  1. Dealerships will usually offer a loan car which is available while your car is on the road. But depending on how busy your dealership is, you might have to wait a month or two before one actually becomes available.
  2. Dealerships have access to the electronic scan tools specific to your vehicle make & type.
  3. Dealerships usually only deal with one specific brand, so they should ideally have immense expertise in the make and model of your car.

Cons

  1. The costs of servicing at dealerships are usually expensive.
  2. A basic service usually takes an entire day or two, depending on the work required. This means a whole day without access to your car.
  3. Dealerships are known to up sell even more than your local workshop. Additive companies provide the service advisers commissions for selling its customers flushes they don’t need. So much so, that they’ll present you with a job card with all of these extras pre-printed, leading you to believe your car needs it. You must always decline.
  4. All information is relayed second hand, by either your service adviser or the receptionist. So it very likely that you will never get a chance to talk to the mechanic who will actually fix your car.

Myths

  1. Warranty Conditions
    Dealerships would like you to think that your car must be returned to the same dealership for servicing, in order to keep your warranty intact. But this fact is not true because as long as a licensed repairer services your car according to your car’s logbook, your warranty can not be impacted.
  2. Servicing Cost
    It’s not true that ‘fixed-price’ and ‘free’ servicing reduces your servicing cost. Dealerships make the bulk of their money from servicing and repairs, and not car sales. This means that they will try and up sell you unnecessary things like air-conditioning services and injection flushes. Often standard items like batteries, tires, wheel alignments and other repairs aren’t included as well.
  3. In-Car Software
    Your in-car software is updated after every service. These software updates happen rarely – certainly a lot less frequently than your services and only the dealer can update manufacturer-installed software (like GPS). So ask you dealer what updates have happened since your last service to have a better idea, and if it’s nothing significant, then feel free to shop around for a better price.

If you’re still questioning whether you HAVE to get your car serviced at the original dealership, then the answer in short is – No, you definitely do not. But whether you still choose to or not, is up to you.

Recommended Read: How to Check Car Oil Like A Certified Mechanic In Florida

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